Terms of Service

Agreement to Terms

By accessing our website or using the plumbing services provided by [COMPANY_NAME] ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

[COMPANY_NAME] provides professional plumbing services to residential and commercial customers in Greater Amarillo Area. Our services include but are not limited to: drain cleaning, leak repair, water heater installation, emergency plumbing. All services are performed by licensed and insured professionals in accordance with applicable local, state, and federal regulations.

Service Appointments

• Scheduling: Service appointments are scheduled based on availability. We strive to accommodate your preferred time but cannot guarantee specific appointment slots.
• Access: You agree to provide our technicians with reasonable access to the work area and ensure a safe working environment.
• Cancellation: We request at least 24 hours notice for appointment cancellations. Repeated no-shows or last-minute cancellations may result in a service fee.
• Emergency Services: Emergency services are subject to availability and may incur additional charges outside regular business hours.

Estimates and Pricing

• Estimates: We provide estimates based on the information available at the time of assessment. Final costs may vary if additional work is discovered or requested.
• Authorization: We will obtain your approval before proceeding with any work that exceeds the original estimate by a significant amount.
• Service Fees: A diagnostic or service call fee may apply and will be communicated at the time of scheduling.

Payment Terms

• Payment is due upon completion of services unless other arrangements have been made in advance.
• We accept cash, checks, and major credit cards.
• For larger projects, a deposit may be required before work begins.
• Past due accounts may be subject to collection fees and interest charges as permitted by law.

Warranty and Guarantees

[COMPANY_NAME] stands behind our workmanship. Warranty terms vary by service type:

• Labor Warranty: Our labor is warranted for a specified period from the date of service completion.
• Parts and Materials: Parts and materials are covered by manufacturer warranties where applicable.
• Exclusions: Warranties do not cover damage caused by misuse, neglect, acts of nature, or work performed by others.

Limitation of Liability

To the fullest extent permitted by law, [COMPANY_NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or website. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Property Access and Conditions

• You represent that you have the authority to authorize plumbing work on the property.
• We are not responsible for pre-existing conditions, including but not limited to hidden damage, code violations, or deteriorated plumbing not visible during our assessment.
• Our technicians may decline to perform work if conditions are unsafe or if the requested work would violate building codes.

Website Use

When using our website, you agree to:

• Provide accurate information when submitting forms or requesting services
• Not use the website for any unlawful purpose
• Not attempt to interfere with the website's operation or security
• Not reproduce, distribute, or create derivative works from our website content without permission

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of [COMPANY_NAME] or its licensors and is protected by copyright and trademark laws. You may not use our content without prior written permission.

Indemnification

You agree to indemnify and hold harmless [COMPANY_NAME], its owners, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these terms or your use of our services.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the laws of the State of Texas.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: