Privacy Policy

Privacy Policy

Last updated: December 2024

Introduction

[COMPANY_NAME] ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services in Greater Amarillo Area.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name and contact information (phone number, email address)
  • Service address and billing address
  • Information about your plumbing service needs
  • Payment information (processed securely through third-party providers)
  • Communication records between you and our team

Automatically Collected Information

  • Device and browser information
  • IP address and general location data
  • Pages visited and time spent on our website
  • Referring website or search terms used to find us

How We Use Your Information

We use the information we collect to:

  • Provide and schedule plumbing services
  • Communicate with you about appointments, estimates, and service updates
  • Process payments and send invoices
  • Respond to your inquiries and provide customer support
  • Send service reminders and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (payment processors, scheduling software, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

[COMPANY_NAME]

Phone: (806) 123-4567

Email: [EMAIL]

Serving: Greater Amarillo Area